Everyone is super nice and helpful! Good experience so far. My son had a lot of questions and they patiently answered them all. This is our first braces experience so we didn’t know what to expect.
Dr. Brown and his staff are absolutely phenomenal! We also have never had to wait in the lobby. Their scheduling is so efficient.
Amazing service and such an overall easy experience!!! I have 2 teenagers in braces and in school activities/sports, so scheduling is a task to say the least. But with their Tyler office it was a breeze!!! The boys are in and out with not problems!!! All with next appointment and school excuse cards! Not to mention the knowledge and expertise you see while there. Loving watching my sons smile more as their confidence in their smile grows. Thank you East Texas Orthodontics!!!
My son was a transfer patient to complete his ortho care. The staff is amazing, appointments are quick, and the Dr. is awesome! Highly recommend them.
Great customer service! I had 3 appts, 9, 10, and 11am for 3 kids. We were in and out with all three having consults and one getting started with braces on that day! Highly recommend!
We love East Texas Orthodontics! Very friendly staff . They have been great with my son with making him feel comfortable and happy about having braces !
Love Dr Browns staff! DK is so excited being a patient 💚🦷😁
Thank you to Dr. Brown and his entire staff at East Texas orthodontist for improving my smile 😊 and my confidence. I recommend this orthodontist to everyone. They are friendly, flexible, professional, fast and excellent at what they do.
We recently visited this office, and I must say it was a positive experience. The staff was attentive, caring, and efficient. From the moment we arrived, they made my kid feel comfortable and kept us well informed throughout the process. The team was thorough in their examination, and the facilities were clean and well-maintained. Highly recommended!
We have had a great experience with Dr. Brown and his staff! Everyone is friendly and we are always helped promptly!
They are always so nice and patient especially with kids. So glad we were referred to this office.
These guys are awesome! Let me first say, East Texas is not my original ortho doctor, as I moved to Canton a few years ago after my braces came off. I’ve had two issues over the years and East Texas Ortho has stepped up and helped me both times! My permanent retainer broke this morning. They worked me in right away and had my retainer fixed so quickly. The staff is so nice and accommodating. I would highly recommend them or anyone! Thank you East Texas Orthodontics!
I've gotten braces and two consultations. The staff has been very professional and do your procedures have been relatively quick and painless. The doctors on staff seem to be very knowledgeable. Just waiting to see what the results will be!
Dr.Brown is a wonderful Orthodontist. His staff is amazing & very sweet!! I love taking my daughter there.
My kids and I love the doctors and the staff! All are very sweet and knowledgeable! So thankful to have such a wonderful Orthodontist office in our town!
Amazing people! they treat their patients really good and I really like the place 10/10
My niece Emily has had the best experience at East Texas Orthodontics! Beautiful office, with super friendly staff. Would recommend it to everyone!
Quick and efficient. Takes time to explain and make sure you understand everything. Very professional
Great experience. Extremely nice staff
We got set up today with our new dental plan and I couldn’t be more pleased! Dr. Brown and Brandi were so informative and so so nice! Thank y’all so much! Can’t wait to see Blake’s beautiful teeth and be on this journey with yall!
Just perfect. Personable, fun staff. Excellent work!
Everyone from the front, to the assistants and the Doctors are extremely friendly and helpful. We moved orthodontist offices due to the orthodontist moving and the office didn’t have a replacement. I’m so happy I chose this office.
The staff are beyond amazing, and they make sure your questions are answered promptly along with any concerns you have. And they make sure your colored bands are exactly what look on you before you walk out the door
I like this place. Everybody is nice here
Dr. Brown explained my sons dental plan very thoroughly. His staff has been great so far.
I had braces in middle school and unfortunately over time noticed they started to shift and decided I wanted to give invisalign a try since I was getting married. I started coming here last year and they have been nothing but kind and helpful. I had to come to my appointments during my lunch break and they were always so quick to get me in. After 44 trays of Invisalign, I told them I wanted to make sure this was the last time I would have to go through this so they put in a permanent retainer as well as gave me a clear one to wear at night. My experience with them has been great and I highly recommend them to anybody!
Was awesome experience with consult and my son got his braces same day
Very good experience so far at Rast Texas Orthodontics!
We started our orthodontist journey last year with my son and love this office so much we brought our daughter for her braces. Every staff member is kind and attentive, and Dr. Brown is very thorough with consults and treatment updates. Easy payment plan set up and the upgraded technology is awesome.
Both of my children are in braces with Dr. Brown. The best orthodontist and staff!
They are very helpful and professional. They go above and beyond to make sure you get what you need!
Dr. Brown & his entire staff are top notch & so efficient! My daughter & I adore Tori & everyone is so friendly. Thankful for our choice!
It is a very nice clean organized facility. The staff is wonderful . They are very respectful, helpful and cheerful . The professionalism they have is outstanding . Dr Brown is great ! We love this facility and staff !
Very nice, organized, and professional staff. Definitely would recommend!!
Mrs. Amy always is at the Canton Location with sweet energy & a welcoming presence! Dr. Matt is the best too!
Very friendly staff who made me feel at home and did a beautiful job on my braces!!!
East Texas Orthodontics is the best place. Their entire staff is very friendly and they are thorough with both of my children. Their is hardly ever a wait time too, which is awesome. I love if their is an emergency that they get you in quickly. I am extremely happy with them.
Dr Brown and his entire staff at East Texas Orthodontics are beyond amazing! I highly recommend them not only for wonderful care but also punctuality. It’s so refreshing to have a provider who sees you within minutes of your appointment time, if not early!
They have done amazing job, I feel super confident in my smile again. SUPER FRIENDLY PLACE. I vote 10 out of 10
Such a friendly and comfortable atmosphere. Check in is super easy, everyone is so kind, and they do great work. They are everything you look for in a great orthodontic office. Can’t recommend enough!★★★★★
Doctors and staff are always helpful and work to get me on quickly when to make an appointment.
This place is wonderful such a good quality place
The entire staff is amazing! They are extremely nice and offer great comfort and care. I will recommend them every chance I get.
💯 💶 🎯 😁Wonderful, right price, spot-on, and professional!I have seen three different orthodontists and two oral surgeons, from my past. From my experience, this is absolutely the best from Dallas to Tyler.
Truly wish I wouldn’t have waited 37 years for braces but here we are and they have taken such SUCH great care of me and my fears and worries. Don’t waste your time or money with anyone other then East Texas Orthodontics. They will truly take the best care of you every step of the way!
Best orthodontics care you will find within 200 miles. The staff is great and caring! My nieces and wife and I go there for our braces. let me tell you it’s amazing to be able to have braces and know that when I’m done with braces I will have that perfect smile I’ve always wanted to have. I have a major fear of anything dental and they have helped me grow past that big fear and now when I go for my appts it’s a cake walk knowing they’ve got my concerns at top of the list with every visit. They truly feel like extended family for sure!
Amazing staff from beginning to end! I am terrified of anything dental due to poor dental growing up and then military dental, so you can imagine the fear I have and had then we found East Texas Orthodontics and my life has literally been changed. For 37 years I hated to smile and hated my smile but they have closed that chapter of my life of having fear of smiling I have braces and my teeth are looking better and better by the day! I do not recommend any other companies because they take such great care of you and with my history they take that extra care every time even if it’s something simple. The welcoming atmosphere and staff just makes it better from the beginning. I absolutely love ETO
Great environment with amazing customer service !!!
Great group of people they make everyone feel so welcome 😉
I love orthodontics! Especially at East Texas!!!
Dr Brown is top notch, and so is his staff! Loved Loved that after 5 consultations…..I chose him and his crew! I have waited over 40years to fix my smile and I couldn’t be more pleased with how I was treated from the first appointment to almost the last! Courteous, friendly, encouraging, and did an amazing job. I believe I was a difficult case, and was so discouraged that I almost did not go to the consult, and am so very thankful that I did! I give them 10 out of 5! I was diligent and picky, and so glad I was!Thank you for walking me through and for the encouragement received during my treatment!
The service is wonderful! The staff is generous, kind, and make you feel at home! They are patient-first focus and is my first choice for orthodontics.
Wow! I’ve been to many dentists in my short 23 years and East Texas Orthodontics was one of the best! Their check in system was easy, the front desk staff were super friendly, and all of the other staff that I encountered that day were friendly. They weren’t just friendly though, they wanted to talk to you and ask about you! I’d recommend this place to everyone!!
The most friendly staff. My child has had braces for almost 2 years with Dr Brown never no issues. Always very helpful. If she breaks a bracket or power chain they get her right in. I'm so glad we picked this group to take care of our girls needs.
Great staffing and they happily answer any questions 🙂
I would like to take a moment to and recognize Tracy (Office manager).Today I went in to my appointment and I got Tracy. She was the most professional, caring, friendly, and very respectful person. She treated me with the upmost respect and did her job well. I would recommend Tracy to anyone because I know she is the absolute BEST for the job. All the staff are great and very professional. Thanks to East Texas orthodontist and Mrs. Tracy I will have the prettiest smile.
From the initial call to Amy, she was kind and caring about a retainer I had that came loose and was poking my mouth. She was able to schedule an even earlier appointment for me on my second call. On the morning of the visit, I was greeted by Amy and other friendly staff. I was taken back almost immediately and the assistant took photos and assessed the situation. She was very professional and friendly. Dr. Brown then came in and worked on removing the retainer. Dr. Brown was professional and friendly and wasted no time. It was then determined that I would replace the permanent retainer with a clear retainer worn at night. When time to check out I was very surprised at the “no charge”. They went above and beyond any expectations!! Great experience and highly recommend them! Thank you, Joe
BEST EXPERIENCE EVER!!! Got an appointment same day. I was on a tight crunch and they got me in and out under 30 minutes. They were so sweet and kind. It was just the best.
10 stars out of 5!!!! Dr. Brown was the first one to actually listen to me when I just needed a small fix. His staff is extremely friendly and helpful and I will use him again and again! Enjoy the treats! Y’all deserve them!
Great place for braces!! Teenager's teeth look incredible!! Would definitely recommend!!
Friendly, clean, and quick! Went in for a consultation and they were very easy to work with. Scheduled to have my braces put on and they were great. Open room thats clean and spacious and they are fast and efficient at what they do! Just went back yesterday for my first adjustment and I was in and out in 30 minutes. Never have to wait long and staff is always helpful and friendly.
East Texas Orthodontics is fantastic!! The Doctors and staff are friendly and answered all my questions. Shout out to Stephanie for being very patient with a nervous 8 year old.
Dr. Brown and his staff are truly amazing!! I was recommended by a friend to go here and I'm so glad I did! I've been doing treatment with him since May 2021 and It's the best experience I've had with ''dental work' period. He really does care about your needs, It's not just 'another dollar' to him.I had to have one bracket taken off and my wire so I could get a couple fillings done (per dentist request). Well in the process of getting my bracket and wire back on, the filling/build up my dentist did had FALLEN OFF! I was so overwhelmed at the fact of the work my dentist had just done, less than 24 hours earlier, and it had just popped off like nothing! I'm not here bashing the dentist, but the way Dr. Brown and his team handled the situation was GRACEFUL!!! They all reassured me that they would fix it, and that I wasn't going to walk out of the office missing a tooth there! Y'all I was crying, I felt so defeated!!! I wish I could show you pictures, because Dr. Brown's work on this build up for my tooth is absolutely beautiful!! That was definitely a blessing in disguise, it's much more symmetrical to my other teeth. His staff is amazing all the women in there were comforting me reassuring me that it would be okay! One of the ladies (Mandy) even reached to me later in evening to check in on me! I really appreciated that! If you're looking to get brace's that are affordable and with a great Dr. AND great staff, I highly recommend giving Dr. Brown a chance! I've moved since I started treatment and live nearly 3 hours away, and It's more than worth the drive! Thank you Dr. Brown, I appreciate you ALL so much!
Staff is very helpful and friendly. Highly recommend
It feels like family when we walk in the door. They know my kids by name and make them feel welcome and at ease. They always fit us in if there are any issues with braces or expanders. Good people.
Amy at the front is an awesome person! Thank you for being you! 💜💜💜
Both of my boys have their orthodontics done here and we absolutely love them! They are awesome with the kids, and the front desk girls are very helpful and friendly. They always accommodate our crazy schedule, and get us in and out quickly. Thrilled with ETX Ortho!!
The office helped us at a moments notice. We are new to this area and they made my daughter’s first visit nice and smooth. The office staff was friendly and professional. If your looking for an orthodontist you should give them a try.
So glad I came here! Best orthodontic experience I've ever had.
The best ortho! All the ladies are nice and down to earth you will not be disappointed!
From the first day our experience here has been amazing! They talk everything through throughly with you before deciding if braces are needed. The swag bag is really awesome as well. Every adjustment visit is quick and super easy as well. So glad we chose this place for my daughter’s braces.
Professional, clean and very VERY nice! I got in and out for my braces in less than 30 minutes.
The best Orthodontics office in all of east Texas!!! They were able to get my daughter in quickly for a consultation, and we even got her braces on that same day! (I had asked ahead if this was a possibility so we scheduled for a time when they could) all staff were so friendly, accommodating and knowledgeable. We loved them so much that I even decided to get top braces back on as an adult to fix a few minor issues that I had with my smile. This office was great every step of the way, my only downfall is that we moved and couldn't finish care with this office. Glad we got to know everyone though and thankful that my smile is now amazing and my daughter got a great start on her orthodontic needs. Thanks so much to Dr. Brown and all the office ladies, you all made this experience so wonderful. Wish you all the best!
Wonderful people! Definitely recommend them
I came out from California and my bands were coming off and they let me come in and fix it with no cost! Amazing team and great work! My own orthodontist doesn’t work as well as them!
Incredible staff and affordable prices.
We Love Dr. Brown and the entire staff at East Texas Orthodontics.
Honestly is such an amazing dentistry. Very friendly and affordable!
Staff is amazing, doctors know what they are doing. Went to another local orthodontist and they wanted to pull 4 adult teeth on my kiddo. Without even trying to save them. Highly recommend.
Took my wife here for an orthodontic repair. From start to finish, the staff was friendly and very efficient. They make you feel comfortable and part of the orthodontic family. I would highly recommend East Texas Orthodontics and will return if my wife needs anymore orthodontic repairs.
Amazing very friendly staff,excellent customer service,very clean, and the Doctors are very good with the kids. Would highly recommend!! Dr. Borth is so nice, and every lady at the front desk is super friendly, couldn’t ask for better hygienist and assistants. They have offices in different towns and would refer someone to any of them but Mabank is my fav!
The staff at this office is very professional and the girls always have a smile on their face. I have always felt welcome there. Wait times are none to zero and I am very happy with my experience there. After wearing braces for 15 months, I have a beautiful smile.Earlier this week, I had to get new retainers because my dog chewed mine up and Tracy has kindly accommodated me with my request at no charge!. I highly recommend them to anyone.
Great satisfied with there fast and good work on my child they are the best orthodontic in East Texas
We are transferring treatment from Jefferson Dental to East Texas Orthodontist because we moved. So far so good! Very friendly staff!
The whole team at ETO is simply amazing! The payment plans they offer are a life saver.
My daughter isn’t even a patient here, I called in a panic to find a mouth guard for her as she has a game tomorrow, the 3 I had previously ordered were all to big for her mouth!! With as easy as it would have been for them to tell me they couldn’t help me because she wasn’t their patient, they didn’t! She was more than helpful and helped me to get her a mouth guard! I can’t thank them enough!!! Definitely 5 stars for amazing customer service!
If you are uncertain about finding an orthodontist this is the place! We absolutely loved our experience. Brandy was SO sweet and knowledgeable and made sure we were 100% comfortable with our monthly payment and our deposit. We came for our first appt and got braces the same day! So glad we found this place!
So having braces at 48 is not my most favorite thing, but I can't think of a better orthodontist to have than East Texas Orthodontics! When I've had "emergencies" from a wire poking me to broken brackets, they have always squeezed me in the same day and have been incredibly accommodating. The staff and the orthodontists are AMAZING! Every. Single. Visit. Highly recommend forever!
My fiancée has been going here and the quality of care is excellent. Staff is friendly and very professional.
I got braces over 14 years ago in Oklahoma and my permanent retainer just broke a week ago while now living in Texas. I called 3 different places and asked if they could repair it for me and they said no because it wasn’t “their case”. When I called East Texas Orthodontics, they immediately offered to squeeze me in and fix it without charge!!! So very grateful for these folks. Would highly recommend this place! The staff was extremely nice and pleasant the entire time.
100% recommended! Very professional!
Took my daughter for a consultation and they put her braces on same day! Staff was really nice and the office was super clean. I highly recommend this place.
I have two kids in braces from here and out of all there offices we love the Athens one!!! The staff is always helpful and understanding. The office is clean and bathrooms spotless.... thats a big deal to me! I would highly recommend the Athens office!
I love the atmosphere and how helpful the staff always is.
AWESOME STAFF AND ATMOSPHERE. VERY PROFESSIONAL AND INFORMATIVE.
Dr. Brown & East Texas Orthodontics is great!!
Office Staff is Amazing!!! We switched to this Dentist and I can't say enough good things from these people. They are easy to get in touch with. Very flexible with scheduling. Dentist and staff are very personable.
there aren't enough good works to describe, amazing friendly helpful staff, my grandson from NY broke his braces. they got him in right away , when we left my grandson (12) said he wished he live here so that Dr. Brown could be his orthodontist
We have been so pleased with Dr. Brown and his staff. My oldest just finished with braces and now has a beautiful smile to be proud of. All three offices are efficiently run with friendly staff. The two newest offices in Mabank and Athens have top of the line dental technology and entertainment for both the patient and anyone waiting. We highly recommend East Texas Orthodontics!
First time here today. Two ladies at the front desk at 3pm super nice and friendly! Daughter lost her retainer and was able to get her in and out. Extremely understanding financially. Highly recommend them!
Love this office and staff!
The staff is always friendly and very helpful with y college and work schedule. Very professional and they know what they are doing.
East Texas ortho is the best. My son and I love Dr. Brown and his staff. They are absolutely wonderful to work with and super friendly!
Hands down! One of the best places. Brought my son in for braces and everything Dr. Brown said would happen from visit to visit was always progression. We are at the end & my son's smile is beautiful!Great staff throughout the whole visit.
Dr. Brown has completed ortho care for my daughter and I will definitely return when it is time for my son to start orthodontic treatment. Dr. Brown and staff are always friendly and make you feel super comfortable and welcome at their office. As a Dental Hygienist I can say his work is perfection!
Dr.Brown, and his office is always so accommodating with our busy schedule, and makes us feel like family! Great place! Especially the Mabank office.
Super friendly staff! Made my very first Ortho experience easy breezy!
Amazing people work here y’all! My first appointment they got me into braces that same day. I was there by myself with my 2 month old at the time... while I was getting my braces on they helped me by holding my daughter and even had white noise playing on one of their phones to help comfort my daughter! I will never forget that day! And seriously every time I go in there I feel like we’re all friends. They make you feel so comfortable even had a girl who works there come up and say hi to me while I was at Walmart! They seriously are the best! Oh! And I took my son to get a cleaning on the Saturday where it’s like $10? Is it $10? Idk how much it was lol but a lady from magnolia dental took us over into east Texas orthodontics building to clean his teeth over there. and I saw Dr Brown he asked how I was doing and I so happened to have a wire that was poking me and I missed my appointment the day before to get it fixed... I had a lot going on that day.. even though I called them that morning to tell them I had a wire poking my cheek I still missed it.. anyway I wasn’t expecting him to fix it right then or anything cuz they were busy. But he told me to sit down real quick and clipped the wire for me! All around great people and Dr Brown is fixing my teeth all up! And I am so so so grateful for that! I even like him when he makes me wear rubber bands!! Lol I hate those things!! Lol
This office was our 3rd consult visit and without a doubt who we chose for my daughter! Dr. Brown and his staff are ABSOLUTELY AMAZING and Dr. Borth too! If your looking for great doctors, amazing friendly staff, and overall great facility, don’t hesitate to schedule your visit!!!!
My son has been seeing Dr Brown in Canton for a few years. We have always been very happy with the service we have received. I love that they are open on Saturdays since I work M-F! Any time we have had an issue, they are always quick to work us in. I highly recommend them!
Very best orthodontist with the very best staff. Had a great experience with both of my kids getting braces.
Best orthodontist around! Definitely 5 stars!
Moved to the area and started my hunt on a good orthodontist, Dr. Stephens came highly recommend and I couldn’t be happier. They have two locations and both are convenient to me.
I love Dr. Brown he is so wonderful,kind, and has a big heart. I would highly recommend Dr. Brown!
East Texas is fortunate to have a "world class" orthodontist in its own backyard! I've known Dr. Brown and worked with him for years...his skill level and attention to detail are unmatched. Pair that with a genuine care for patients and giving heart and you have a top notch experience!
We have had a wonderful experience at East Texas Orthodontics! Dr. Brown is highly skilled, as well as very personable, and his office staff is organized, kind and welcoming! Making and changing appointments is easy, and they make financing very simple as well! If you or your child needs braces, we highly recommend Dr. Brown and East Texas Orthodontics!
My retainer broke and they fixed it very fast. Everyone was very nice.
I have enjoyed every experience with getting braces down to getting them off and receiving the retainer! When you call and leave a message they are prompt ASAP to return your call! As of 2015-2017 I have appreciated the2 years of their experience and hospitality! Thank you EAST TEXAS ORTHODONTICS
Friendly staff...great with kids of all ages!!
I love how my teeth turned out! Dr. Brown and his crew are absolutely wonderful. Hands down the ONLY orthodontist I would recommend.
We are very happy with our experience at East Texas Orthodontics. We love the entire staff and my daughter looks forward to going to every visit. Dr. Brown and his staff provide compassionate care in a comfortable environment, and we have recommended them to our family and friends.
We love Dr. Brown! Dr. Brown and his staff are super friendly!
Dr.Brown and his staff are amazing! I would definitely recommend them for any orthodontic work.
For several years I have wanted to straighten my teeth but hadn't found just the right orthodontist. Three different friends referred Dr. Matt to me. Upon speaking with him and his office manager, I realized I could afford him and his reasonable payment plan.Dr. Matt has a state of the art facility; he is personable, and doing a beautiful job with my smile, using Invisalign. I highly recommend anyone looking into orthodontic care to contact Dr. Matt.
Dr. Brown and his staff are wonderful to work with! They are so kind, upbeat and easygoing. They make you feel comfortable and I've loved my experience with them!